If I ever considered paying something to use Kiro ($20, not $200), it was high time I reconsidered. I happened to discover, by pure accident (I visited Reddit), that the vibe-coded, vibe-coding Kiro is canceling paying accounts as if there were no tomorrow.

From r/kiroIDE:

● 4 hours ago:

Abdellm:

Kiro Accounts banned

Hi, im not sure what’s going on!

But my entire teams account got banned including mine.

The only feature we use is the Spec that we modify time to time to align with our objectives.

It started last week where it started to break one by one.

We found out that so many users on Github reported the same issue!

Not sure what’s the next step or what to do!

GapSpecific7278:

same here.

Pale-Requirement9041:

The mass suspension crisis in Kiro AI IDE highlights a fatal flaw an automated system that punishes standard development workflows.

The current algorithm appears to treat legitimate activity such as extended coding sessions or switching workstations as suspicious behavior, leading to immediate, unappealable suspensions.

This isn’t the work of a competent security team it’s a system that looks like it was vibecoded by someone who doesn’t understand real world development environments. Reliability and trust are now at zero.

Dedicated to the A hole in my post yesterday who said all users are abusing the system. I wish him to get suspended forever.

● 15 hours ago:

One-Neighborhood9403:

My Kiro Account banned for no reason and I was not a free user.

I am not a free user, I pay 20 dolloars a month and got banned a couple of days ago. I sent 4 messages to customer support and got NO response!!! If you are a kiro staff, please help.

missed-semicolon:
The Kiro experience: banned.

Pale-Requirement9041:
Paying or not you have a right to trial their product without getting flagged as a criminal. They invite you to test their system, then banish you for accepting the invitation. Their broken detection can’t distinguish between “abuse” and “curiosity,” so it swings at everyone legitimate users, tire kickers, even people who just logged in twice. This isn’t about protecting resources. It’s about a company that built a trap instead of a welcome mat. Don’t let anyone gaslight you into thinking you did something wrong by using the trial they offered. You didn’t “abuse” anything you used the product exactly as advertised. If their system flags that as suspicious, that’s their engineering failure, not your moral failing. Your right to evaluate before you buy isn’t up for debate. Anyone telling you otherwise is defending a company that punishes potential customers for engaging with their own marketing.

Mass exodus will start soon Kiro.

ItsYoung1ee:
My account encountered the same issue; I filled in the form via the official appeal link, and my account was reinstated a few days later. However, it has now been suspended again for no apparent reason.

Much-Journalist3128:
I think they’ve come up with some kinda auto-ban cron job whose logic is just blatantly stupid. Erroneously banning non-fraudulent accounts… keep it up Amazon.

● 1 day ago:

Aze1754:

I got banned for no reason

I was just using kiro as usual. And then i got suddenly banned and kicked out. Did this happened to you too? I already contacted support.

● 1 day ago:

Much-Journalist3128:

What’s up with the dysfunctional nonsense newly introduced auto-banning system?

So you are a newly registered user account, you get 500 free credits, but about past 50 or so credits, you get auto-banned… Who the phuck designed this stupid system? This isn’t how anti-fraud is supposed to work.

Amazon’s going to lose potential (paying) customer over this. If you’re not going to give them the 500 free credits, then don’t offer it in the first place? 200IQ move for sure.

● 2 days ago:

DarkJaff:

Banned for no reasons

I’ve read some similar posts but wanted to share my own experience.

I have received 500 credits at a dev conference and 500 credits when joining Kiro. I also had the 50 free credit for the month.

The 1000 credits had 30 days to be used after activation.

So I went vibe coding on a personal project. It is far from perfect but with my own 20 years of software dev it was fine. I burnt the first 500 credits without issues.

Then, I started to burn the first 100 credits of the conference. I started to have very weird stuff happening. Daily limits after like 15 minutes sessions… I also notice it was showing at the bottom of the ide that I was on the 50 free monthly credits but when I click on it to see details it was in reality using the 500 credits from the conference.

During 2 days I had trouble using my credits with various weird errors or kiro just saying “ok” and doing nothing. I was starting to worry that my credits would expire before I used them.

Then, I got banned 2 days ago. With around 350 credits left. I used the contact form but no one has emailed me back since.

This is very unprofessional. I was trying this tool for my personal project to see if it would be a good fit for my team at work and… no it isn’t!

Banning user for no reasons and no way to reactivate the account within the hour is a big red flag! I would highly suggest anyone to stay away from this tool, it is clearly very buggy and not ready for real world use..

Final word of anyone at AWS is reading this: please give me back access to my account and give me back a couple of days to use my credits.

● … SKIPPING …

● 24 days ago:

Desperate-Tea292:

kiro banned without any action

i pay it kiro max 200$ and banned me without reason…

dont touch kiro the are scammers

commandedbydemons:

How many more posts are you going to create saying the same thing…

● 24 days ago:

Desperate-Tea292:

Account Ban on Kiro-IDE

i pay it kiro max 200$ and banned me without reason….

dont touch kiro the are scamers

Samolevsky:

Wow. Nothing says ‘premium product’ like taking your money and then ghosting you with a ban and zero explanation. Truly world-class service. 👏

Seriously though – consider switching to Claude Code (the same Claude model powering Kiro, also available as VS Code extension for IDE experience). It supports payments from many more countries, and they generally prefer not banning paying customers for fun.

● 26 days ago:

thanos-9:

Account Bans on Kiro-IDE with No Clear Reason or Support

There seems to be a widespread issue with Kiro IDE where accounts are being locked or suspended en masse without any explanation or prior notice.

This is happening to regular users with completely clean records — no violations, no suspicious activity. It also affects paid subscribers and Enterprise plans. Some users were even locked out immediately after upgrading to a paid tier.

Despite numerous reports, the problem continues. Support responses are extremely slow, unprofessional, and come without any apology or clear resolution path.

This pattern of random lockouts and inadequate customer service makes the platform feel unreliable and unsustainable — something I’ve never seen on comparable services.

Has anyone successfully resolved this? Any official statement from the Kiro team?

Cats4BreakfastPlz:

kiro is megaliciously buggy and extrmeley unreliable, often forgets completely loses the conversation context, randomly restarts the window, freezes, etc. I don’t have these problems with ANY OTHER one of them. ONLY kiro.

Kiro used to be good. now it’s total unusable crap.

PhilosophicWax:

They are probably using AI to orchestrate the banning.

● 27 days ago:

Somnus_Yozora:

$200 Kiro account suspended, no reason provided

Hey, my account just got banned.

Our service Team has completed their review and unfortunately determined that your account cannot be reinstated. This decision is final, and we cannot provide additional details or take further action on this matter.

I though first it was an issue on AWS side but it seems they terminated my account. The worst part is they can’t give any reason.

I was just working on mobile apps, from the same laptop. Never did anything suspicious. Kiro is on it’s early stages but you decide to ban people who respect your ToS? No way you can beat Cursor or any other IDE with such a bad customer experience.

What a shame.

Putrid-Camp-8090:
My account was banned in exactly the same way

angry-xx:
Same here

ppppelu:
Me pasó lo mismo, una basura la gente de Kiro, banean sin sentido

maitpatni:
same happened to me on a $200 kiro enterprise plan purchased through aws.

● 28 days ago:

thanos-9:

Mass Account Bans on Kiro IDE With No Clear Explanation — What’s Going On?

I’ve noticed a growing number of reports about Kiro IDE accounts being suddenly locked or banned without any clear explanation. Many users are saying their accounts were restricted out of nowhere, with no prior warning and no clear reason provided.

What’s more concerning is that even after reaching out directly to Kiro’s support team, several people claim they still haven’t received a proper explanation or resolution. And the issue doesn’t seem isolated — new cases continue to appear.

At this point, it’s hard not to question what’s going on. Is this an unintentional system error affecting multiple accounts? Or is there something else happening behind the scenes? Either way, the lack of transparency and communication is frustrating.

Account bans can seriously impact users’ work and productivity, especially for those who rely on Kiro IDE daily. If this is a mistake, it needs to be acknowledged and fixed quickly. If there’s a policy being enforced, users deserve a clear explanation.

Is anyone else here experiencing the same issue? Would be great to gather more information and see how widespread this problem really is.

Content_Pizza_5301:

Same I’m upgraded from free tier to paid and within a day received a ban on AWS console

Edit: im also an enterprise user.

Edit update 2: written to staff dm, waiting resolution.

Edit 3: no news 24 hours after.

● 3 months ago:

juliandurian:

My Kiro account got suspended immediately after linking Amazon AWS – support can’t help

Hey everyone, I’m really frustrated and hoping someone here can shed some light.

I’ve been using Kiro for a while on Account A without any issues. Recently, I saw a post here that mentioned you could sign up for AWS and get $200 credit and use them freely on Kiro. I thought, “Why not?” So I created a new AWS account and logged into Kiro using the Amazon Builder option.

Five minutes later, my Kiro account was suspended. Kiro just told me to contact support. I reached out immediately, but the support team says my Kiro ID is not suspended. Meanwhile, when I log in, Kiro clearly says my account is suspended. Basically, I’m stuck in limbo and support has no idea what to do.

This is extremely frustrating, especially since I was trying to do something completely legitimate. Has anyone else run into this?

I’d appreciate any advice or insight. Feels like I’m being locked out for no reason.

Ahem… what vibe-coding tool of this caliber can one find? Not just an IDE coding assistant. “Spec-driven development,” like.

Claude (duh) recommended Cursor with Plan Mode, possibly with spec-kit too, or (surprise!) Claude Code. Given that what I used so far didn’t start from a formal spec but from a very well-structured prompt (and long, too!), apparently Cursor can do that even without Plan Mode specifically, and Claude Code can fit the bill, too.

Oh, who would have thought that Amazon sucks? 🤔